Course background

Course

Personal Development

BUSINESS NEGOTIATION

Master the art of the deal. Learn strategies to negotiate with confidence, protect your interests & win better outcomes.

About the

Course

Every day at work, you're negotiating. A deadline with a client. A budget with your boss. A contract with a vendor. A scope with a partner.

Most people just wing it and hope for the best.

This course teaches you to do it properly.

Over 2 days, you'll move well beyond the tired "win-win" playbook and get into the real mechanics of how negotiations actually work — the psychology behind decisions, the role emotions play under pressure, and the communication techniques that shift outcomes in your favour. You'll practise on realistic scenarios, get coached through role-plays, and walk away with a clear, repeatable framework you can apply the very next time you're in a high-stakes conversation.

Whether you're closing deals, managing vendors, navigating internal politics, or just tired of leaving value on the table, this course will change how you show up to every negotiation.

Some of the topics covered in this workshop include:

  • Core negotiation principles and the psychology behind decision-making
  • Effective questioning and active listening techniques to steer conversations
  • Managing objections, resistance, and high-pressure situations with confidence
  • Identifying leverage points and knowing how to use them strategically
  • Protecting your business interests while preserving professional relationships
  • Applying negotiation strategies to real-world business scenarios through role-plays

Who is this Course for?

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Sales and business development professionals

who negotiate pricing, contracts, and commercial terms regularly

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Managers

who deal with vendors, suppliers, and service providers

Leaders

who navigate competing priorities, manage upwards, and align stakeholders

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Course

Curriculum

( 01 )

The Fundamentals of Negotiation

Understand what negotiation really is, and why most people are doing it wrong without realising it.

  • What makes a negotiation succeed or fail
  • Common misconceptions and myths about negotiating
  • The difference between positions and interests
  • Building a negotiation mindset: assertiveness without aggression

( 02 )

The Psychology of Decision-Making

People don't make decisions purely on logic. Learn the psychological principles that actually drive agreement, and how to work with them.

  • Cognitive biases that influence negotiation outcomes
  • How anchoring, framing, and loss aversion shape decisions
  • Reading emotional cues and adapting your approach
  • The role of trust and rapport in getting to yes

( 03 )

Questioning, Listening & Communication Techniques

The best negotiators talk less and listen more. Learn how to ask the right questions and use what you hear to your advantage.

  • High-value questioning techniques that unlock information
  • Active listening as a strategic negotiation tool
  • Controlling the pace and tone of a conversation
  • Using silence effectively — when not speaking is your strongest move

( 04 )

Managing Pressure, Objections & Resistance

Not every negotiation goes smoothly. Here's how to stay composed when things get tough.

  • Recognising and responding to pressure tactics
  • Handling objections without becoming defensive
  • De-escalating tension and redirecting difficult conversations
  • Knowing when to hold firm and when to flex

( 05 )

Leverage, Strategy & Protecting Your Interests

Know your position, understand theirs, and negotiate from a place of clarity and confidence.

  • Identifying your BATNA and understanding theirs
  • How to create, find, and use leverage effectively
  • Setting boundaries and protecting non-negotiables
  • Structuring deals that work in the long term

( 06 )

Real-World Application & Role-Play

Put everything into practice with structured scenarios based on the situations you actually face at work.

  • Role-play exercises across sales, procurement, and internal negotiations
  • Peer and trainer feedback on your approach and techniques
  • Debriefs and strategy refinement after each exercise
  • Building your personal negotiation playbook to take back to the workplace

Course

Intake

March

April

May

All

Weekdays

Weekends

WEEKENDS

Every Saturdays

7 Mar, 14 Mar, 21 Mar

Class Timing:

9:00 AM - 6:00 PM

Class Location:

#02-12/13 TripleOne Somerset (Somerset MRT)

APPLY NOW

WEEKDAYS

Every Tuesdays

24 Feb, 3 Mar, 10 Mar

Class Timing:

9:00 AM - 6:00 PM

Class Location:

#02-12/13 TripleOne Somerset (Somerset MRT)

APPLY NOW

Meet Our

Trainers

Step into our classes led by skilled creators and industry pioneers, passionate about the craft.

Courses Fee
&
Government

Subsidies

Pay less with government subsidies

1. Registration Type
2. Select Your Status

Singapore Citizens (40 years & above)

Eligible for 70% Subsidy

Singapore Citizens (Below 40) & PR

Eligible for 50% Subsidy

Foreigner

Standard Full Fee

Custom solutions for your team

Submit your request, and we’ll prepare a personalized offer for you. One of our representatives will contact you to answer any questions and provide you with the best possible terms.

Estimated Fee

Course Fee
$1,032.00
With GST (9%)
$1,124.88
70% Subsidy
– $722.40
Nett Fee
$402.48

Pay Less With:

SkillsFuture
UTAP
PSEA
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SkillsFuture Credits:

All Singaporeans aged 25 years old and above can use their SkillsFuture Credits to fully offset the remaining fees.

UTAP Funding:

In addition, NTUC members can utilize UTAP to offset 50% of remaining fees (capped at $500 per year).

PSEA:

All Singaporeans aged 21 – 31 may use their Post-Secondary Education Account (PSEA) to offset remaining fees.

Earn Your

Certificate

🎓

Hustle Certificate of Completion

Validate your newly acquired skills in Generative AI tools and prompt engineering.

🏛

WSQ Statement of Attainment

An official document recognized by employers and government bodies in Singapore.

🚀

Boost Your Resume

Demonstrate practical AI expertise to potential employers and expand your professional network.

Hustle Certificates - WSQ Statement of Attainment and Certificate of Completion

How This Course

Can Help Companies

Improve commercial outcomes

trained negotiators consistently secure better terms on contracts, pricing, and partnerships

Resolve workplace conflicts faster

teams with strong negotiation skills handle disagreements constructively and reach resolution quicker

Strengthen work relationships

knowing how to negotiate well keeps conversations collaborative rather than combative

Develop more confident, decisive leaders

negotiation skills build composure, strategic thinking, and the ability to influence at all levels

Helping Teams Across Industries

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FAQ

Do I need prior negotiation experience to attend?

×

None at all. This course works for all levels, whether you've never negotiated formally before, or you're a seasoned professional looking to sharpen your edge.

Is this course just for sales professionals?

×

Not at all. While salespeople will love it, the skills apply across procurement, HR, management, leadership, and everyday workplace conversations. If your job involves getting people to agree on things, this course is for you.

Is this course theoretical or hands-on?

×

Very hands-on. Expect structured exercises, realistic role-plays, and scenario-based learning, not just theory. You'll practise in a safe space, get real feedback, and improve fast.

Can the skills from this course be applied outside of work?

×

Yes, salary negotiations, big purchases, resolving disputes, managing expectations. The frameworks here are useful well beyond the boardroom.

How long is the course?

×

The workshop runs over 2 days (16 hours total). We offer both weekday and weekend intakes to suit your schedule.

Is the course fee SkillsFuture claimable?

×

Yes! Singaporeans aged 25 and above can use their SkillsFuture Credits to offset the course fee.

Book a Call

With Our Team.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Business Negotiation

Pay less with SkillsFuture Credits, UTAP and PSEA

Training Provider:

Hustle Academy (53325019J)

Course Duration:

16 Hours

Funding Validity:

06/11/2025 - 05/11/2027

Module:

Business Negotiation (TGS-2025060202)

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