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Your customers are messaging you right now. The question is, how long are they waiting for a reply?
In today's always-on digital world, slow responses cost businesses leads, customers, and credibility. Chatbots powered by AI are changing that, helping businesses and individuals respond instantly, handle repetitive enquiries automatically, and free up time for the work that actually needs a human touch.
In this hands-on workshop, you'll learn how to design and build your own functional chatbot using ManyChat, one of the most intuitive and widely used visual automation platforms available today. No coding, no complicated setups. Just a clear, practical workflow that takes you from understanding how conversation design works all the way to launching a chatbot you can actually use.
Whether you're managing customer enquiries, capturing leads, or simply tired of answering the same questions over and over, this course gives you the tools to automate it.
who want to automate customer communication and improve response efficiency without adding headcount
who manage enquiries, leads, and engagement across digital platforms and want to work more efficiently
who want to build chatbot tools that support and scale their audience interactions
( 01 )
The Communication Problem AI Can Solve
Understand the real-world challenges that chatbots are built to address, and why now is the right time to start using them.
( 02 )
How Conversation Design Works
Before you build anything, you need to understand how people actually communicate with chatbots, and how to design for that.
( 03 )
Planning Your Chatbot
Map out your chatbot before you build it, so the end result actually does what you need it to.
( 04 )
Building with ManyChat
Get hands-on with ManyChat and build your chatbot flow from scratch using its visual drag-and-drop interface.
( 05 )
Testing, Refining & Improving
A chatbot that hasn't been tested isn't ready. Learn how to put yours through its paces and make it better.
( 06 )
Real-World Application & Next Steps
Bring it all together and walk away with a working chatbot you can deploy immediately.
March
April
May
All
Weekdays
Weekends
WEEKDAYS
24 Feb, 3 Mar, 10 Mar
Class Timing:
9:00 AM - 6:00 PM
Class Location:
#02-12/13 TripleOne Somerset (Somerset MRT)
WEEKENDS
7 Mar, 14 Mar, 21 Mar
Class Timing:
9:00 AM - 6:00 PM
Class Location:
#02-12/13 TripleOne Somerset (Somerset MRT)
WEEKDAYS
24 Feb, 3 Mar, 10 Mar
Class Timing:
9:00 AM - 6:00 PM
Class Location:
#02-12/13 TripleOne Somerset (Somerset MRT)
Step into our classes led by skilled creators and industry pioneers, passionate about the craft.
Pay less with government subsidies
Singapore Citizens (40 years & above)
Eligible for 70% Subsidy
Singapore Citizens (Below 40) & PR
Eligible for 50% Subsidy
Foreigner
Standard Full Fee
Submit your request, and we’ll prepare a personalized offer for you. One of our representatives will contact you to answer any questions and provide you with the best possible terms.
Pay Less With:
SkillsFuture Credits:
All Singaporeans aged 25 years old and above can use their SkillsFuture Credits to fully offset the remaining fees.
UTAP Funding:
In addition, NTUC members can utilize UTAP to offset 50% of remaining fees (capped at $500 per year).
PSEA:
All Singaporeans aged 21 – 31 may use their Post-Secondary Education Account (PSEA) to offset remaining fees.
Hustle Certificate of Completion
Validate your newly acquired skills in Generative AI tools and prompt engineering.
WSQ Statement of Attainment
An official document recognized by employers and government bodies in Singapore.
Boost Your Resume
Demonstrate practical AI expertise to potential employers and expand your professional network.
automated chatbots handle common enquiries instantly, 24/7, without putting pressure on your team
when routine questions are handled automatically, your people can focus on conversations that actually require human judgement
well-designed chatbot flows can qualify leads, collect contact details, and move prospects through your funnel automatically
chatbots handle volume spikes — product launches, campaigns, peak seasons — without any additional resourcing
Helping Teams Across Industries
How long is the course?
×The workshop runs for over 9 hours total. We offer both weekday and weekend intakes to suit your schedule.
Is the course fee SkillsFuture claimable?
×Yes! Singaporeans aged 25 and above can use their SkillsFuture Credits to offset the course fee.
Will I receive a certificate?
×Yes, all participants who complete the course will receive two certificates of completion. You'll get a Statement of Attainment (SOA) issued by SkillsFuture, as well as an exclusive Hustle certificate issued digitally via Certifier, a trusted platform that authenticates and validates your credential that can also be shared on LinkedIn or your professional portfolio.
Can my company sponsor me?
×Absolutely. Many of our learners are company-sponsored. SMEs can also tap on Enhanced Training Support (ETSS) for up to 70% course fee funding. Reach out to us and we'll help you navigate the process.
